A majority of the websites we build are built in the WordPress Content Management System. It is one of the most widely used systems and is very well supported and documented. A lot of our clients have their own logins to their sites and feel comfortable making simple edits such as editing content, swapping out pictures or creating blog posts. We encourage our clients to make changes to their website because we want them to use it as a tool to help their business.
On a rather frequent basis, we get emails from our clients asking if they should update the plugins on their site. Additionally, on a fairly frequent basis, we get emails saying “my website is broken, what happened?” (Most of the time they don’t tell us they pushed any buttons that might have broken something… that’s ok though, we play along) but 9 times out of 10, a plugin update ended up breaking something on the site. 🙁